1. The patient has the right to impartial access to treatment or accommodations that
are available or medically indicated regardless of race, creed, sex, sexual orientation, gender identity or
expression, national origin, religion, mental impairment, age or source of payment for care.
2. The patient has the right to be informed of beneficiary notice of non-coverage and the right to appeal
3. The patient, the patient’s representative of choice and the patient’s physician have the right to be promptly
notified of admission.
3. The patient has the right to considerate and respectful care.
4. The patient has the right, within the law, to personal and informational privacy
5. The patient has the right to expect reasonable safety concerning hospital
practices and environment, including freedom from all forms of abuse or harassment.
6. The patient has the right to appropriate assessment and management of pain.
7. The patient has the right to know the identity and professional status of
individuals providing service to them and to know which physician or other
practitioner is primarily responsible for their care.
8. The patient has the right to obtain from his/her practitioner complete and current
information concerning their diagnosis (to the degree known), treatment, and any
9. The patient has the right to participate in the consideration of ethical issues that
arise in the provision of their care.
10. The patient has the right of access to people outside the hospital by means of
visitors and by verbal and written communication.
11. The patient, or family member, has the right to reasonable informed participation in decisions involving their
health care, including the plan of care and treatment.
12. The patient has the right to formulate advanced directives and to appoint a
surrogate to make health care decisions on their behalf to the extent permitted
13. The patient has the right to refuse treatment to the extent permitted by law and to
be informed of the medical consequences of their refusal.
14. The patient, at their own request and expense, has the right to consult with a
15. The patient has the right to receive a complete explanation of the need, benefits,
and risks (if any) for a transfer to another facility and their alternatives to such a
16. The patient has the right to be informed of any continuing health care
requirements following discharge from the hospital.
17. The patient has the right to examine/receive an explanation of his bill regardless
of source of payment.
18. The patient has the right to exercise cultural and spiritual beliefs that do not
interfere with the well being of others or the planned course of medical therapy
for the patient.
19. The patient has the right to know what hospital rules and regulations apply to his
conduct as a patient.
20. The patient has the right to an interpreter when the patient does not
speak/understand the predominant language.
21. The neonate, pediatric, or adolescent patient has the right to have their patient/or
legal guardian involved throughout the course of treatment.
22. The patient has the right to an environment that limits the use of restraints only
for the situations that are clinically justified and never used as a form of
punishment. The patient has the right to safe implementation of restraints by trained staff. The restrained
patient has the right to respectful, dignified, safe, care during restraint use. The patient has the right for
restraints to be discontinued as soon as condition warrants.
23. The patient has the right to be informed of their rights and responsibilities as a
patient and the notice of privacy practices. A copy will be provided to the patient upon request.
24. The patient has the right to be informed of the procedure for submission of a grievance.
A copy of these rights and responsibilities is available at the Nurse’s Station, Admitting Office,
Outpatient Registration, and Endoscopy Suite.